The Customer Experience (which customer?) Nowadays, customer experience to the final user has become so important, that sometimes we tend to overlook our other customer: the internal. As a Human Resources (HR) professional, you should consider both as equally important. Why? Because if you don’t
As Roger L Martin says "the logic we use to understand the world as it is can hinder us when we seek to understand the world as it could be".
Taking notes is a simple action, yes. But its impact goes deep into our memory and learning processes.
Saying "no", is the art of prioritize, which is basically the base of time management.