por Diego Lainez Jamieson | Abr 6, 2017 | Blog
Given my previous experience as an instructional designer I became a good interviewer and shadower. I did hundreds of them and I got very good at active questioning and active listening. It has been helpful now, because I keep doing them all the time and so far, I...
por Diego Lainez Jamieson | Abr 3, 2017 | Blog
Picture this… Benzema dominates the ball all the way to the goal. Just a the edge of the penalty area, he kicks the ball to CR7 but fails the pass. Next scene: a tv close up shows an angry CR7 furiously reprehending Benzema for his lack of accuracy. Two minutes...
por Diego Lainez Jamieson | Mar 27, 2017 | Blog
The Customer Experience (which customer?) Nowadays, customer experience to the final user has become so important, that sometimes we tend to overlook our other customer: the internal. As a Human Resources (HR) professional, you should consider both as equally...
por Diego Lainez Jamieson | Mar 20, 2017 | Blog
One of the more critical needs among many of the people I know – either my friends or my coworkers – has to do with time management and productivity. How to seize the day? A couple of weeks ago I read an article titled: How to Work 40 Hours in 16.7 (The...
por Diego Lainez Jamieson | Mar 16, 2017 | Blog
I said I would share a couple of concrete examples about what I consider a genuine way to create the future of something. Here they are. Opinions accepted. The «future» of The other day I read an article describing the future of Design Thinking (DT). Currently,...