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How to get the BEST answers from critical interactions practicing an Asynchronous Communication

How to get the BEST answers from critical interactions practicing an Asynchronous Communication

por Diego Lainez Jamieson | Abr 6, 2017 | Blog

Given my previous experience as an instructional designer I became a good interviewer and shadower. I did hundreds of them and I got very good at active questioning and active listening. It has been helpful now, because I keep doing them all the time and so far, I...
Cristiano Ronaldo’s leadership style and why James should be playing with Barcelona

Cristiano Ronaldo’s leadership style and why James should be playing with Barcelona

por Diego Lainez Jamieson | Abr 3, 2017 | Blog

Picture this… Benzema dominates the ball all the way to the goal. Just a the edge of the penalty area, he kicks the ball to CR7 but fails the pass. Next scene: a tv close up shows an angry CR7 furiously reprehending Benzema for his lack of accuracy. Two minutes...
You want to deliver a great Customer Experience? Start by doing this.

You want to deliver a great Customer Experience? Start by doing this.

por Diego Lainez Jamieson | Mar 27, 2017 | Blog

The Customer Experience (which customer?) Nowadays, customer experience to the final user has become so important,  that sometimes we tend to overlook our other customer: the internal.  As a Human Resources (HR) professional, you should consider both as equally...
Lessons learned from trying the Pomodoro Technique in an Office-time scenario

Lessons learned from trying the Pomodoro Technique in an Office-time scenario

por Diego Lainez Jamieson | Mar 20, 2017 | Blog

One of the more critical needs among many of the people I know – either my friends or my coworkers –  has to do with time management and productivity. How to seize the day? A couple of weeks ago I read an article titled: How to Work 40 Hours in 16.7 (The...
How to create the future of things (Part II or «How to do it based on real life examples»)

How to create the future of things (Part II or «How to do it based on real life examples»)

por Diego Lainez Jamieson | Mar 16, 2017 | Blog

I said I would share a couple of concrete examples about what I consider a genuine way to create the future of something. Here they are. Opinions accepted. The «future» of The other day I read an article describing the future of Design Thinking (DT). Currently,...
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