Hoy: Cómo construir una customer-centric culture// The HBR Big Idea// Rebel Workers// Generosity Burnout// Inteligencia Artificial// Mario Viñuela// The Morning Miracle
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Podcast
1. Why Service Design – Ep. 1 What is Service Design
http://www.whyservicedesignthinking.com/podcastepisodes/melissa-rancourt-what-is-service-design
Articles
1. HBR The Big Idea – Let Your Workers Rebel
https://hbr.org/cover-story/2016/10/let-your-workers-rebel
2. HBR The Big Idea – Beat Generosity Burnout
https://hbr.org/cover-story/2017/01/beat-generosity-burnout
3. HBR The Big Idea – Business of Artificial Intelligence
https://hbr.org/cover-story/2017/07/the-business-of-artificial-intelligence
4.Medallia – You Say You Want a Revolution: Build a Customer-Centric Culture
http://www.medallia.com/resource/you-say-you-want-a-revolution-build-a-customer-centric-culture/
Blinkist
1.The (6 minutes) morning miracle
http://halelrod.com/6-minute-miracle-morning/
Música
1.Mario Viñuela Spotify
https://play.spotify.com/artist/4hAdpygElM5qnAI534XVRp?play=true&utm_source=open.spotify.com&utm_medium=open
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